Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
David T. Fischer
Chairman & CEO
About The Suburban Collection
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan, Florida and California. The company's 65+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 35 convenient dealership locations, AAA-approved auto repair and ten Suburban Collision Center locations.
The Suburban Collection also operates three GM-Authorized accessory distributors and installers; Accessories of Michigan, Accessories of Florida and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills.
Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service.
1,700+ used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.1 out of 5 star rating on DealerRater* - We're particularly proud of our 4.1 rating at DealerRater - the premier automotive dealer rating service. Over 11 customers have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
4.5 out of 5 star rating Yelp* - Our customers have taken the time to write great things on Yelp about their service at Audi Farmington Hills.
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Professional, customer-focused management team - Our General Manager - Bart deBrow and our Sales Manager - Dana Tidwell, along with Jim Ross, our Service Manager and the rest of the management team are here to assist you and make sure your experience is nothing short of amazing!
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Farmington Hills area's newest dealership - Audi Farmington Hills has the most up-to-date facility in the area. Having been remodeled recently, the showroom, mechanics bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax reports to help them become more comfortable knowing more about the used car they are interested in.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing".
Loaner vehicles - Our service department can provide loaner vehicles should the situation call for it.
Alternative financing - Special financing arrangements can be made available for parts and service repairs.
AAA-approved auto repair - Our store has been approved by AAA - recognizing our service as an excellent location to get your auto repair done.
On-line service scheduling - Our recently re-designed website allows you to pick the date and time you would like the work to be done on your vehicle with our handy online form.
Extended service hours - The service department opens early and works late to get your car in and out as quickly as possible.
OEM Audi parts department - We typically stock all common Audi OEM parts and accessories made specifically for your vehicle - more than any other non-dealer auto repair facility.
Still want to do more research? Learn more about Audi Farmington Hills on our customer reviews page.
* Figures current at the time this article was posted.
Getting Acquainted with our New Audi Dealership, Serving Farmington Hills, Novi, Southfield MI, Canton MI and Livonia
At Audi Farmington Hills, our goal is to exceed your expectations at all times. The moment your walk into our showroom, which features the latest Audi Q5, A6, A4, Q7 and A3 models available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there.
Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of out of it as possible. That's where our car service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Audi parts that are also available for purchase. Basically, you'll know your vehicle is in good hands, from beginning to end.
You're also in good hands with our team of Audi lease and loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs.
So, what's the quickest and easiest way to experience this unmatched service? Audi Farmington Hills can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 37911 Grand River Farmington Hills, Michigan, and we're are always happy to chat about new vehicles and answer any questions you might have.